Sweepstakes Rules

These Sweepstakes Rules explain how sweepstakes-style play works at ZitoBox, who can participate, how to get and use Sweeps Coins (redeemable currency), and how prize redemptions and account checks work. The goal is simple: make the rules clear, transparent, and easy to follow.

ZitoBox is a sweepstakes casino and social casino experience. That means you can play with entertainment-only Virtual Coins, and, where permitted, you may also have the option to participate in sweepstakes-style play using Sweeps Coins (also referred to on-site as redeemable balances such as Zito Points, depending on the specific feature or promotion).

“No purchase necessary” applies to sweepstakes participation where required by law. Purchasing is optional and will not increase your chances of winning in any sweepstakes promotion.

Eligibility Rules - Age, Location, and Who Can Join

To create an account and participate at ZitoBox, you must meet all eligibility requirements below.

You must:

• Be at least 18 years old.
• Be physically located in an eligible United States state or territory at the time you participate.
• Provide accurate, current account information.
• Not be prohibited from participating under applicable laws, regulations, or these rules.

Geographic limitations (restricted states)

ZitoBox is not available in the following states: California, Idaho, Michigan, Montana, New Jersey, New York, Nevada, and Washington.

If you live in, are located in, or are attempting to access ZitoBox from a restricted state, you may be blocked from play, from receiving certain promotions, and from redeeming prizes. ZitoBox may use location checks to confirm eligibility.

Account Registration Rules - One Real Person, One Account

To keep play fair and to protect the integrity of sweepstakes promotions, ZitoBox generally requires that each participant maintain only one account.

By registering, you agree that:

• You will register using your legal name and accurate personal details.
• You will not create multiple accounts, even if you use different emails, devices, addresses, payment methods, or identities.
• You will not share, sell, transfer, or “rent” your account to anyone else.
• You are responsible for all activity on your account, including activity from devices you control.

If ZitoBox reasonably believes you have more than one account or are working with others to gain an unfair advantage, it may limit promotions, void entries, suspend the account, and/or deny redemptions.

Understanding the Game Currencies - Virtual Coins vs. Sweeps Coins

ZitoBox may offer two main categories of in-game currency:

Virtual Coins

• Used for entertainment-only social play.
• Not redeemable for prizes.
• Commonly included in login bonuses, promo code offers, and coin packages.

Sweeps Coins (or equivalent redeemable balance, such as Zito Points)

• Used to participate in sweepstakes-style play where allowed.
• May be redeemable for prizes, subject to verification and redemption requirements.
• Separate from Virtual Coins.

ZitoBox’s currency design is intended to clearly separate entertainment play from sweepstakes participation. If you are unsure which balance you are using, check the wallet or balance display inside your account before you play.

How to Participate - What Counts as an Entry

Participation requirements can vary by promotion, but generally:

• When you use Sweeps Coins (or another redeemable sweepstakes balance) to play eligible games, your play functions as sweepstakes participation.
• Social play with Virtual Coins is for entertainment and does not create prize eligibility by itself.

Some promotions may offer additional ways to enter, such as limited-time events or bonus opportunities. When offered, the promotional page or offer terms will explain:

• Start and end times,
• Eligibility,
• Entry limits (if any),
• Any special conditions.

How to Get Sweeps Coins - Free Methods of Entry and Optional Purchases

ZitoBox may offer multiple ways to obtain Virtual Coins and, where available, Sweeps Coins. Availability may vary based on your location and account status.

Free methods of entry (where offered)

No purchase is required to participate in sweepstakes play where applicable. Free methods may include options such as:

• Account sign-up or onboarding offers (when available).
• Periodic free allocations or site promotions.
• Verification-related bonuses or other opt-in offers that do not require a purchase.

If a free method is available, ZitoBox will describe the steps, limits, and timing in the relevant promotional terms.

Optional purchases (never required)

You may also have the option to buy coin packages for entertainment play. Purchases are optional and are not required to enter or participate in sweepstakes promotions where “no purchase necessary” applies.

ZitoBox supports common payment methods such as American Express, MasterCard, and Visa. Purchases may require payment verification for security and fraud prevention.

Promotions and Bonus Offers - How ZitoBox Deals Work

ZitoBox may run ongoing or limited-time promotions. Offers can change, pause, or end at any time, especially to comply with legal requirements or to prevent abuse.

Examples of promotions currently associated with ZitoBox include:

• Welcome promo code “FIRST5K” for 5,000 Virtual Coins.
• Additional welcome promo code “TV” for 10,000 Virtual Coins.
• Daily Login Bonus that may award 250 Virtual Coins.
• Email Verification Bonus that may award 1,000 Virtual Coins and 100 Zito Points (opt-in may be required).
• Purchase-related bonuses, such as extra Virtual Coins on packages of $25 or more, and a high-roller bonus (for example, a 225% bonus on a $499.99 purchase).

Important: These promotional offers are not available in California, Idaho, Michigan, Montana, New Jersey, New York, Nevada, and Washington.

Promo codes must be entered exactly as provided and may be limited to one use per person, per household, per device, or per payment method, depending on the offer rules.

For more brand details and current availability, you can also review the main ZitoBox page.

Redemption Rules - What You Need Before You Claim a Prize

If ZitoBox offers prize redemptions tied to redeemable balances (such as Zito Points), redemptions are subject to eligibility checks and verification requirements.

Key redemption terms include:

• A minimum of 500 Zito Points is required for gift card redemptions.
• Redemption processing may take up to 15 days.

ZitoBox may also require that your account be in good standing and that your play history does not indicate prohibited activity, abuse, or fraud.

Account Verification - Why You May Be Asked for Documents

To protect players and prevent fraud, ZitoBox may require identity and payment verification before allowing purchases, withdrawals, or prize redemptions.

Verification may include requesting:

• Proof of identity (such as a government-issued identification document).
• Proof of address (such as a utility bill or other acceptable document).
• Payment method verification (including verification tied to a credit card used for purchases and redemptions).
• Email and phone verification.

If information is incomplete, mismatched, expired, or appears altered, ZitoBox may delay or deny redemption until verification is successfully completed.

Responsible Play and Fair Use - What’s Not Allowed

ZitoBox is built for fair, personal entertainment. Certain behaviors are prohibited because they undermine fairness, violate laws, or create security risks.

Prohibited activities may include:

• Creating multiple accounts or using someone else’s identity.
• Collusion, chip-dumping equivalents, or coordinated play intended to manipulate outcomes.
• Using automation tools, bots, scripts, emulators, or unauthorized third-party software.
• Exploiting bugs, game glitches, or promotion loopholes.
• Abusing promotions (for example, repeated bonus cycling across multiple accounts).
• Chargebacks or payment disputes used as a tactic after receiving promotional value.
• Any unlawful activity, including attempts to circumvent location restrictions.

Games may be provided through third-party software providers such as KA Gaming and Pragmatic Play. Any attempt to interfere with game logic, randomization, or platform functionality can result in immediate suspension.

Fraud Prevention Measures - How ZitoBox Protects the Platform

To maintain a safe platform, ZitoBox may monitor for signals of fraud or abuse, including:

• Unusual account activity patterns,
• Repeated failed login attempts,
• Multiple accounts tied to the same device or payment method,
• Location inconsistencies,
• Irregular redemption behavior.

When suspicious activity is detected, ZitoBox may:

• Place holds on redemptions,
• Limit promotional eligibility,
• Request additional verification,
• Suspend or close the account.

Disqualification and Suspension - When You Can Lose Access or Forfeit Redemptions

ZitoBox may suspend, restrict, or terminate your account, and may void entries or deny redemptions, if it determines (in its reasonable discretion) that you:

• Are not eligible by age or location,
• Provided false or misleading information,
• Operated more than one account,
• Abused promotions or attempted to exploit the platform,
• Used prohibited software or automated play,
• Engaged in fraudulent payment behavior,
• Violated these rules or any applicable law.

If an account is closed due to rule violations, redeemable balances and pending redemptions may be forfeited where permitted.

Customer Support - Getting Help With Rules, Verification, or Redemptions

If you have questions about eligibility, promotions, verification, or redemption timing, contact ZitoBox support:

• Email: support@zitobox.com
• Phone: 1-786-375-5187
• Chat support may also be available on-site.

Sweepstakes rules can feel detailed, but the practical takeaway is straightforward: confirm you are eligible by age and location, keep one account with accurate information, use promotions fairly, and complete verification promptly if you plan to redeem prizes.